Account Verification on jayakaya99
Verification is how we make sure only you can move money on your account. The process asks for a government-issued photo ID — your MyKad is the standard document — plus a selfie taken at the time of submission. For some withdrawal amounts, we may also request a screenshot of the wallet or bank account linked to your profile to confirm ownership.
Upload the documents through the verification section under your account settings. Our team reviews submissions and updates your account status once the check is complete. A verified account faces fewer holds on withdrawal requests and carries a higher trust level for payment processing.
- Prepare Your MyKad — Have your national ID ready — front and back photos taken in good light with all text clearly visible and no glare across the card surface.
- Take a Live Selfie — The selfie must be taken at the point of upload, holding your ID beside your face so both appear in the same frame.
- Link Your Payment Method — If requested, submit a screenshot of your Touch 'n Go eWallet, Boost or bank account showing your name and registered number.
- Wait for Account Status Update — After submission, your account page will reflect the verification outcome. A fully verified account unlocks the full withdrawal range we support.